Privacy Policy

Last updated: 2026-02-19

TurnTalk (“we,” “our,” or “us”) provides real-time translation and communication services to help users break language barriers.

We are committed to protecting your privacy and handling your information transparently and responsibly.

This Privacy Policy explains what information we collect, how we use it, how we store it, and the rights you have regarding your personal data.

By using TurnTalk, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Information You Provide Directly

• Account Information:

  Email address, password, username, or other login credentials (including optional social login).

• Profile Information:

  Preferred languages, profile name, settings, and preferences.

• Customer Support Messages:

  Emails, support tickets, or inquiries you submit.

1.2. Automatically Collected Information

• Device Information:

  Device model, OS version, device identifiers, app version, IP address, and country/region.

• Usage Data:

  Feature usage logs, app interactions, session duration, crash logs, and performance metrics.

• Cookies & Tracking Technologies:

  We use cookies and similar technologies to improve service quality and personalization.

1.3. Voice & Translation Data

• Voice Input & Output:

  We process your voice to enable real-time translation.

  Voice data is processed temporarily and not stored, unless you explicitly choose to save it.

• Text Input:

  Text you type for translation is processed by our AI models but not stored permanently.

  Voice and text data are transmitted to our secure servers solely for the purpose of real-time translation. These transmissions are protected by industry-standard encryption (SSL/TLS). The data is processed in a volatile memory state and is not stored permanently on our servers after the translation is completed, unless specifically requested by the user.

1.4. Payment Information (if applicable)